I am a creative services & operations specialist who loves bringing calm to chaos.
I have spent over seven years creating processes that allow creative teams to thrive and do their best work, whilst remaining efficient and within budget.
I thrive in fast paced creative environments and am driven by solving problems before they become blockers. I enjoy building the systems that let great ideas move fast.
Currently heading up creative operations & resource across multiple teams including strategy, creative, content & design, owning the workflow engine from brief intake through to delivery. Recently led the Asana migration, & ran an operations leadership workshop to define our processes following a recent acquisition by Publicis Groupe. Tackled complex issues around freelancer hire, capacity planning, workflow design & process alignment amongst senior stakeholders.
Started my journey at Mars United Commerce as a Client Director, managing integrated campaigns across shopper marketing & experiential events, line managing two account managers. Liaised with clients & briefed in creative teams, managing projects from briefing through to delivery. Responsibilities included creating estimates & managing budgets, working with finance on invoice reconciliation & client management, including client visits & weekly WIPs.
Landed a job within my first week of touching down in Melbourne, working for an independent strategic branding & design agency with global clients such as Mondelez, on brands including Cadbury & Toblerone, working with talented illustrators & designers to deliver brand strategy & design. Gained experience using project management tooling Streamtime, building estimates & invoices, as well as resource management.
Led high-volume, multi-channel delivery for Aldi, balancing speed, scale & quality through every seasonal launch. Managed & mentored two team members, & completed a year-long Account Director training program to sharpen my leadership & commercial chops.
Design Project Manager working with a team of 45 in-house designers, coordinating priorities & timelines between design & production. Kept the pipeline flowing & the output quality consistent, even with a stack of projects running at once. Gained experience working with designers, photographers, art buyers & artworkers.
Ran the day-to-day of a high-volume e-commerce content studio, coordinating schedules, crew & delivery across up to nine sets running at once. Booked freelancers, sorted production logistics, & owned asset workflow from shoot through to post.
Life outside the 9 to 5!
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